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 It’s a new beginning for me and a new blog for the ARL. Let me introduce myself first so you know who is behind the blog. But this is not my blog – it’s the ARL’s. I’m here to share information about all things going on with the organization.
My name is Chris Shaughness, Media Coordinator at the ARL. Prior to joining the ARL on May 12, I was self-employed as a Certified Pet Behavior Counselor and dog trainer. I have extensive experience with resolving behavior problems with pets, and working with families to ensure their pets stay with them happily and safely. My specialty is the rehabilitation of dogs rescued from puppy mills and hoarders. I have had several articles published in magazines, and have been a columnist for several newspapers. I also co-produced the film, Uncaged: Second Chances for Puppy Mill Breeder Dogs, and produced a dog training and behavior DVD called Successful Dog Makeovers. I hope to bring this experience to the ARL.
On my first day here, I sat at the front desk and watched in amazement as the waiting room filled with people arriving for various reasons. The ARL staff was pulled in several directions at once:
- a woman was surrendering her dog because she had no time for him and a man was surrendering his cat because they had a newborn baby – both of these people were in tears and the ARL staff tried to console them,
- a man needed a dog license,
- a woman was picking up the ashes of her cremated dog (someone else who needed consoling),
- a woman brought in a stray cat,
- a dog was coming in to be groomed,
- and someone was picking up their dog from boarding.
While all of this was happening, the phones were ringing constantly. In between calls and helping with visitors, one of the front desk staff was calling to check on references of a potential adopter.
Did I mention all of this was going on within just one hour on a Monday? I understand that Wednesday evenings are much busier. I’m already getting a small taste of how very hard the staff works here.
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